Microsoft is preparing to roll out an update for: collaboration platform Teams that should make it easier to respond to specific messages. However, some may wonder if the update goes far enough.
Already built into the Microsoft Teams mobile clients, the quoted reply feature is now available as a desktop preview, allowing users to embed original messages in their replies.
“It’s a great way to add context and clarity to who you’re talking to, whether it’s a recent message or from earlier in the conversation,” Microsoft explains in a statement. blog post.
To use the new functionality, Teams users using the latest preview build can simply right-click on a message and select “Reply”. And the feature should be rolled out to regular users in the near future.
However, it’s inexplicable that the quoted replies functionality in Teams only applies to one-on-one chats and thus cannot be used in group channels.
A missed opportunity
In the context of the broader messaging and collaboration market, Microsoft is already late to the party; rival services like flaccid have long provided the ability to nest posts in comments.
Now, the company appears to have wasted an obvious opportunity to close the gap, by limiting the quoted response feature to a smaller selection of scenarios.
In practice, such a characteristic is: most valuable in a group chat context. The amount of traffic (especially in more densely populated channels) means messages are easily buried and more likely to go without a response, which is especially problematic for remote-first teams.
The comments section of the Microsoft blog post suggests that the Teams community shares this view; the entries with the highest number of upvotes almost all raise questions about the application of the feature in channels.
TechRadar Pro has reached out to Microsoft to ask if users can expect the new functionality to be extended to channels soon.